Privacy Policy


Effective Date: July 16, 2026


Deaf Smith Comfort Air ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or interact with our services.


By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

We may collect the following information when you use our website:


Personal Information


  • Name
  • Phone number
  • Email address
  • Physical address
  • Service address
  • Information you provide through contact forms or quote requests


Automatically Collected Information


When you visit our website, we may automatically collect:


  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit
  • Website usage data through cookies and analytics


How We Use Your Information


We use your information to:


  • Schedule service appointments
  • Provide estimates
  • Respond to inquiries
  • Send appointment confirmations and reminders
  • Process payments
  • Improve our website and customer experience
  • Communicate promotions or maintenance reminders (only if you have opted in)
  • Comply with legal obligations


Text Messaging (SMS)


If you provide your mobile phone number and choose to receive text messages, we may send:


  • Appointment reminders
  • Technician arrival notifications
  • Service updates
  • Maintenance reminders
  • Billing notifications


Message frequency varies.

Standard message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

We do not sell or share your mobile number with third parties for their marketing purposes.


Email Communications


If you provide your email address, we may send:


  • Service confirmations
  • Estimates
  • Invoices
  • Maintenance reminders
  • Promotions (only if subscribed)


You may unsubscribe from marketing emails at any time using the unsubscribe link included in

those emails.


Cookies


Our website may use cookies to:


  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve marketing performance


You may disable cookies through your browser settings; however, some features of the website may not function properly.


Third-Party Services


We may use trusted third-party providers to help operate our business, including:


  • Website hosting
  • Payment processing
  • Scheduling software
  • Email marketing
  • SMS messaging
  • Analytics services (such as Google Analytics)


These providers may have access to information only as necessary to perform services on our behalf.


Information Sharing


We do not sell, rent, or trade your personal information.

We may disclose information only:


  • To service providers assisting our business
  • When required by law
  • To protect our legal rights
  • In connection with the sale or transfer of our business


Data Security


We use commercially reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.


Your Privacy Rights


Depending on your state of residence, you may have rights to:


  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of certain communications


To exercise these rights, please contact us using the information below.


Children's Privacy


Our website is not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.


Links to Other Websites


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.


Contact Us


If you have questions regarding this Privacy Policy, please contact:

Deaf Smith Comfort Air

3911 US Highway 60

Hereford, TX 79045

Phone: (806) 364-8344

Email: dscomfortair@gmail.com


Last Updated: July 16, 2026